State Farm® Insurance Agent Joanne Dauphin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristina Simpkins
March 23, 2025
5
out of
5
rating by Kristina Simpkins
"Ryan and KC are great! They both took the time to answer all my questions. They were patient and kind. Both were very good at listening which really made me feel like they cared."
Gary Feller
March 20, 2025
5
out of
5
rating by Gary Feller
"I have traded cars and had questions. Matt was very helpful in answering all my questions. He also made suggestions for me to inquire about the car I was purchasing. I am very pleased by Matt and State Farm."
We responded:
"Thank you, Gary, for sharing your experience! I'm happy to hear that Matt was able to assist you with your car trade and provide valuable suggestions. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
Geroge Seaterson
March 12, 2025
5
out of
5
rating by Geroge Seaterson
"Joanne was very professional and thorough in helping me make sure I wasn’t taken advantage of when cancelling my policy. Thank you"
We responded:
"Thank you, George, for your kind words! I'm glad we could assist you in ensuring everything was handled properly with your policy cancellation. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Yara Castillo
March 11, 2025
5
out of
5
rating by Yara Castillo
"Taylor was a making help. I recently moved down from New York and Taylor made it such an ease when navigating what options were the best for me and my family."
We responded:
"Thank you, Yara, for sharing your experience! I'm happy to hear that Taylor was able to assist you and your family so effectively during your move from New York. We always aim to make transitions as smooth as possible. If you need any further assistance, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Charlie Reynolds
March 10, 2025
5
out of
5
rating by Charlie Reynolds
"She was great and very pleasant to speak to"
We responded:
"Thank you, Charlie, for your wonderful feedback! I'm glad you found our conversation pleasant. If you have any questions or need any other assistance, feel free to reach out. We're here to help!"
Renee Farrington
March 7, 2025
5
out of
5
rating by Renee Farrington
"KC answered all my questions. Very friendly"
We responded:
"Thank you, Renee, for your wonderful feedback! I'm happy to hear that KC was able to assist you with all your questions and provide a friendly experience. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Kyleigh Marcotte
March 7, 2025
5
out of
5
rating by Kyleigh Marcotte
"We have been clients of Joanne’s office for about 4 years and have received nothing but the best service! Everyone is knowledgeable, attentive and very helpful. We recently had to cancel our policy as we moved out of state and Ryan was super helpful with everything. I wish I knew the names of who else helped me in the past so I could give them a shoutout too as everyone I’ve ever spoken with was amazing. Great team!"
We responded:
"Thank you, Kyleigh, for your wonderful feedback! I'm so happy to know that you received excellent service from our team over the years. Ryan and the rest of the team truly appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best in your new location!"
Betzaida Diaz
March 6, 2025
5
out of
5
rating by Betzaida Diaz
"Parker was very helpful & theral explaining all the different car insurance options State Farm has available to maximize my coverage... thanks, Betzy 👍"
We responded:
"Thank you, Betzy, for your wonderful feedback! I'm glad Parker could assist you with understanding the insurance options available. If you have any more questions, feel free to reach out anytime. We're here to help!"
Jeneniece Savage
March 6, 2025
5
out of
5
rating by Jeneniece Savage
"Parker, was patient and knowledgeable, as he provide additional insight on other coverages, policies and discounts available to my circumstances."
We responded:
"Thank you, Jeneniece, for your wonderful feedback! I'm happy to know that Parker was able to assist you with patience and knowledge, providing valuable insights into the coverages and discounts that fit your needs. We appreciate your confidence in us and are here to help with any other questions or insurance needs you might have. Feel free to reach out anytime!"
Kristin Churchill
March 5, 2025
5
out of
5
rating by Kristin Churchill
"Parker is awesome! I came in today for a quote to move away from a very expensive competitor and Parker was so attentive and helpful that I signed with State Farm today. He answered all of my questions, gave me real life examples to help me understand and was very patient in answering my questions. I highly recommend this agency to anyone who needs help understanding their insurance, but also wants to work with people that care about you and not the price tag. Thank you so much again, Parker!! Also shout out to KC for being so welcoming and kind when I came in today. She made me feel very comfortable and is super nice!"
We responded:
"Thank you, Kristin, for sharing your experience! I'm delighted to hear that Parker provided such attentive and helpful service, making your transition to State Farm smooth and informative. It's wonderful to know that KC also made you feel welcome and comfortable during your visit. Your recommendation means a lot to us, and we're here for any future insurance needs or questions you may have. Feel free to reach out anytime!"
Steve Brown
March 5, 2025
5
out of
5
rating by Steve Brown
"Taylor was very detailed and helpful. Very thorough and informative. Very customer oriented"
We responded:
"Thank you, Steve, for your fantastic review! I'm delighted to know that Taylor provided such detailed and helpful service. It's wonderful to hear that you found the experience thorough and informative. If you have any further questions or need assistance, feel free to reach out to our office anytime."
Janet
March 5, 2025
5
out of
5
rating by Janet
"I’m very satisfied with the employees. They are very professional and are willing to go above and beyond to help to solve any issues or concerns. Ryan and Carla were prompt to assist with concerns that I had. I highly recommend them."
We responded:
"Thank you, Janet, for sharing your positive experience! I'm glad to know that our team, especially Ryan and Carla, could assist you promptly and professionally. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Nate McClernon
March 4, 2025
5
out of
5
rating by Nate McClernon
"Taylor was super helpful transferring my insurance policy from out of state and making it as cheap as possible!"
We responded:
"Thank you, Nate, for sharing your experience! I'm happy that Taylor was able to assist with transferring your insurance policy and finding the best rate for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Kayla Houck
March 4, 2025
5
out of
5
rating by Kayla Houck
"Taylor was a huge help in explaining our policies coverage to us and even saved us money when we switched from progressive."
We responded:
"Thank you, Kayla, for sharing your experience! I'm happy to know that Taylor was able to assist you with your policy coverage and even help you save money. It's great to have team members like Taylor who are dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Pam Cardinal
March 3, 2025
5
out of
5
rating by Pam Cardinal
"Very polite, very helpful, knowledgeable"
We responded:
"Thank you, Pam, for your wonderful feedback! I'm happy to know that you found our team polite, helpful, and knowledgeable. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Sheila Hamilton
February 28, 2025
5
out of
5
rating by Sheila Hamilton
"I came to Joanne Dauphin Insurance, because she is honest and help me out with issue with another insurance company. She gave me information I needed even though I did not have a policy with her. Her associates are very knowledgeable and will bend over backwards to assist you with all your insurance needs. And they work well together. It is good to see a business still concerned about you and your needs."
We responded:
"Thank you, Sheila, for sharing your experience with us! I'm delighted to know that you found the assistance you needed, even without a policy. Our team is committed to providing knowledgeable and supportive service, and it's wonderful to see that reflected in your feedback. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
CARLA D
February 28, 2025
5
out of
5
rating by CARLA D
"I had been calling around for new quotes on my car and on my home insurance for several days. I was fortunate enough to speak with Taylor at Joanne Dauphin Insurance agency. Taylor was so knowledgeable and professional. I had numerous questions for her, and she answered bc each one of them in a manner that made it very easy for me to understand. I am so glad that I connected with this lovely young lady who represents her agency so well. She followed through on everything she stated that she would. I signed with her agency for both my home and my cars. Very glad I did!"
We responded:
"Thank you, Carla, for sharing your experience! I'm happy to hear that Taylor was able to assist you with such professionalism and clarity. It's wonderful to know that she made the process easy and seamless for you. We're grateful to have her on our team, and we're delighted to have you with us for your insurance needs. If you have any questions, feel free to reach out anytime!"
Aly McKenzie
February 27, 2025
5
out of
5
rating by Aly McKenzie
"When I needed to change my auto policy for a new car, Parker was incredibly helpful getting everything I needed updated to drive off the lot same-day, and took the time to answer my questions as someone who isn’t particularly knowledgable about policy changes. The team here really focuses on customer care and gets creative with making sure that you can get the best price possible on your policies - adding my renter’s and a supplemental health policy provided me with a good bundling discount."
We responded:
"Thank you, Aly, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Taylor, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Elsa Garcia
February 26, 2025
5
out of
5
rating by Elsa Garcia
"I am so pleased that I changed to state farm. I am saving money and so happy."
We responded:
"Thank you, Elsa, for sharing your experience! I'm glad to know that switching to State Farm has been beneficial for you and that you're happy with the savings. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
James Henderson
February 25, 2025
5
out of
5
rating by James Henderson
"Thought my policy was being cancelled due autopay mixup. I called the office had the pleasure of speaking with Blanca. She handled all my problems professionally, efficiently and effectively. She is definitely an asset to your company. If I have an issue in future will hope to deal with her again."
We responded:
"Thank you, James, for sharing your experience! I'm happy to know that Blanca was able to assist you so effectively. She truly is a valuable part of our team. If you ever need assistance again, we're here to help!"
Barbara Kimmerling
February 21, 2025
5
out of
5
rating by Barbara Kimmerling
"We needed tax infornation for our 2024 return from State Farm Even though this is a State Farm agency KC with the office staff went beyond to help me to hook up with the right State Farm Corp dept to get necesary documentation. KC was patient, persistant and proffesional. We appreciate this office and staff as they always help resolve and give us the "Like a good neighbor" slogan"
We responded:
"Thank you, Barbara, for your wonderful feedback! I'm delighted to hear that KC and our team were able to assist you in connecting with the right department for your tax documentation needs. It's fantastic to know that KC's patience and professionalism made a positive impact. We're always here to help and ensure you feel supported, just like a good neighbor should. If you have any more questions or need further assistance, feel free to reach out anytime!"
Philip Martini
February 20, 2025
5
out of
5
rating by Philip Martini
"I have used Joanne Dauphin's agency for almost 4 years and have found them to be very responsive. They have my back in finding ways to reduce my insurance costs. They answered my questions so I could get a fair settlement from State Farm for hurricane losses."
We responded:
"Thank you, Philip, for your kind words and for being with us for almost four years! I'm glad our team has been able to support you in reducing your insurance costs and assisting with your hurricane loss settlement. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Josiah Varner
February 19, 2025
5
out of
5
rating by Josiah Varner
"Great interaction with Parker! Quick and straight to the point."
We responded:
"Thank you, Josiah! I'm happy to hear about your positive experience with Parker. It's wonderful to know that the interaction was efficient and straightforward. If you have any more questions or need assistance, feel free to reach out to our office anytime!"
Thom Fewell
February 14, 2025
5
out of
5
rating by Thom Fewell
"Always the greatest"
We responded:
"Thank you, Thom! I'm happy to know you feel that way about our service. If you ever have questions or need assistance, don't hesitate to reach out. We're here to help!"
Earlene Pittman
February 13, 2025
5
out of
5
rating by Earlene Pittman
"The service that I get from state farm when I pay my bill is awesome. No long wait to pay bill. And the staff there is courteous and professional. And that goes a long way with me. Thanks for the great service."
We responded:
"Thank you, Earlene, for sharing your experience! I'm happy to know that our team provides you with courteous and professional service. It's wonderful to hear that our efforts make a difference for you. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"