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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Helen Ferolie

Helen Ferolie

June 30, 2025

5  out of  5
rating by Helen Ferolie
"I had the pleasure of working with agent Blanca who went above and beyond to help me. She helped with auto policies and an umbrella policy and also helped my daughter with her own auto policy. She quoted us better premiums...needless to say we both switched to StateFarm. Very happy with my new insurance agency...go ahead and make the switch!!!"
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Joshua Brangers

June 28, 2025

5  out of  5
rating by Joshua Brangers
"Blanca Sanchez was extraordinary. She was able to secure our home rates very fast when we didn't have a lot of time. Thank you again. Everyone who was involved was amazing. Nick Dauphin keep it up, and of course, Ryan Schilleman couldn't have done it without you, getting us to the right people to achieve this task in such short notice."
We responded:
"Thank you, Joshua! I'm glad to hear that Taylor was able to assist you so effectively. Her knowledge and dedication are truly appreciated. If you need any further assistance, we're here to help. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Tula Kelleher

June 27, 2025

5  out of  5
rating by Tula Kelleher
"I have nothing but compliments to say about the agents at State farm. I spoke to Susan today to renew my policy and she was knowledgeable, friendly, and efficient. I have talked to Joanne previously and both are a pleasure to work with. I definitely would recommend State Farm because they know how to treat their customers."
We responded:
"Thank you, Tula, for your wonderful feedback! I'm happy to hear that we provided you with such a positive experience. We truly appreciate your recommendation and are committed to maintaining the high level of service you’ve come to expect. Let us know if there's anything else we can assist you with!"
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Charlene Heuring

June 26, 2025

5  out of  5
rating by Charlene Heuring
"This office is so friendly, patient and willing to help you get the most out of your policies and are always on the lookout for ways to save you money! Thanks to Parker for your assistance with adding an additional policy and to Ryan for your help with an existing one!"
We responded:
"Thank you, Charlene, for your wonderful feedback! I'm happy to hear that our team, especially Parker and Ryan, could assist you with your policies and help find savings. We're committed to providing friendly and helpful service. Let us know if there's anything else we can do for you!"
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Debbie Dykens

June 23, 2025

5  out of  5
rating by Debbie Dykens
"We always get great service from KC. She is knowledgeable and always friendly. I highly recommend Joanne Dauphin State Farm Insurance."
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Sharon Taber

June 20, 2025

5  out of  5
rating by Sharon Taber
"OMG, Parker is the best he took the time to explain insurance to me and listened to my concerns so pleased at his professional demeanor so very glad I got to speak to him today"
We responded:
"Thank you for your review, Sharon! I'm happy to hear that Parker took the time to explain everything and addressed your concerns. We appreciate your kind words about his professionalism. If you need anything else, feel free to reach out!"
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Helene Miller

June 20, 2025

5  out of  5
rating by Helene Miller
"Parker assisted us with our insurance needs, as well as gave us additional information. He was patient, had all the facts and was very friendly and professional. We've been State Farm customers for over 30 years and have always felt secure with our insurance needs. It is the care and efficiency that Parker demonstrated that keeps us as customers! Parker is an asset to your company and I hope you will acknowledge him for his outstanding customer service!"
We responded:
"Thank you for your wonderful feedback, Helene! I'm delighted to hear that Parker provided you with such helpful and professional service. We truly value your loyalty over the past 30 years and are grateful for your trust in us. I'll be sure to recognize Parker for his excellent customer service. Let us know if there's anything else we can do for you!"
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Butch Davis

June 18, 2025

5  out of  5
rating by Butch Davis
"Parker was great .Awesome help. Made insurance not suck Ryan was helpful once again today"
We responded:
"Thank you, Butch! I'm glad Parker could assist you and make your insurance experience better. We appreciate your feedback and look forward to helping you with any future needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Somer Thompson

June 17, 2025

5  out of  5
rating by Somer Thompson
"Taylor responded to our inquiry very quickly and answered any questions we had. She is awesome to work with!!!"
We responded:
"Thank you, Somer! I'm happy to hear that Taylor was able to assist you promptly and effectively. We strive to provide excellent service, and it's wonderful to know Taylor made your experience a positive one. If you have any more questions or need further assistance, feel free to reach out!"
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Don Saunders

June 17, 2025

5  out of  5
rating by Don Saunders
"During the last couple of weeks I have dealt solely with Taylor Baldwin. I found our interactions to be quite professional, courteous and enjoyable. This probably the main reason for becoming a customer."
We responded:
"Thank you, Don! I'm happy to hear that Taylor provided you with such a professional and enjoyable experience. We're grateful to have you as a customer and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
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jeffrey jamison

June 16, 2025

5  out of  5
rating by jeffrey jamison
"Wanted to send a quick note to thank KC for her excellent customer service. Your help today was greatly appreciated."
We responded:
"Thank you, Jeffrey! I'm happy to hear that KC provided you with excellent service. Your appreciation means a lot to us. If there's anything else we can do for you, just let us know!"
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Rick P

June 16, 2025

5  out of  5
rating by Rick P
"Parker was very helpful, very informative on my policy and was able to help me make the best Decision for my policy"
We responded:
"Thank you for your review, Rick! I'm happy to hear that Parker was able to provide you with the information you needed to make the greatest decision for your policy. Our team is dedicated to offering helpful and informative service. If you need further assistance, feel free to reach out!"
Profile photo of Nhu Ta

Nhu Ta

June 16, 2025

5  out of  5
rating by Nhu Ta
"This is my first here to tranfer my auto insurance from another state. I had really good experiences. Blanca Sanchez who helped me, she is really patient answering all my questions. I'm very appreciate that. Recommend this agent and her team.5/5"
We responded:
"Thank you for your review, Nhu! I'm happy to hear that Blanca was able to assist you with your insurance transfer and answer all your questions. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Sabra Haupt

June 12, 2025

5  out of  5
rating by Sabra Haupt
"Taylor has been a pleasure to work with. She is very knowledgeable and explains everything in full detail. I look forward to our continued business together. I had my son, my assistant manager and myself all join State farm with Taylor as our agent."
We responded:
"Thank you, Sabra! I'm happy to hear that Taylor has been so helpful and informative. It's wonderful to know that you, your son, and your assistant manager have all chosen to join us. We look forward to continuing our relationship and are here for any questions or needs you might have. Thanks for choosing us!"
Profile photo of Leigh Glenn

Leigh Glenn

June 12, 2025

5  out of  5
rating by Leigh Glenn
"State Farm billing made a large error and KC helped me to resolve this issue for which I am deeply grateful. Thank you, KC!"
We responded:
"Thank you for your review, Leigh! I'm glad to hear that KC was able to assist you with the billing issue. Your satisfaction is important to us, and we're always here to help. Let us know if you need anything else!"
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Alicia S.

June 11, 2025

5  out of  5
rating by Alicia S.
"I switched to State Farm after my previous auto insurance company refused to offer me a better rate—even though I’m a safe driver with no tickets or accidents. I’m so glad I made the call! Taylor was friendly, knowledgeable, and incredibly helpful throughout the entire process. She took the time to understand my needs and was able to get me a much better deal. I really appreciate the excellent customer service and the savings. Highly recommend!"
We responded:
"Thank you, Alicia! I'm happy to hear that Taylor provided you with such excellent service and helped you find a better rate. It's wonderful to know that you feel valued and satisfied with your decision to switch to us. If you ever need anything else, feel free to reach out. Thanks for recommending us!"
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Tony Vasquez

June 11, 2025

5  out of  5
rating by Tony Vasquez
"Very kind, curtious, and very proficient, and knowledgeable. Was a joy to communicate with"
We responded:
"Thank you for your review, Tony! I'm happy to hear that you found our team kind, courteous, and knowledgeable. It’s wonderful to know that communicating with us was a joy for you. If you ever need anything else, feel free to reach out!"
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jon gerry

June 10, 2025

5  out of  5
rating by jon gerry
"Friendly people easy to do business with"
We responded:
"Thank you, Jon! I'm happy to hear that you found our team friendly and easy to work with. We’re committed to providing a seamless experience for everyone. Let us know if there's anything else we can assist you with!"
Profile photo of Glenn Miller

Glenn Miller

June 10, 2025

5  out of  5
rating by Glenn Miller
"Added insurance for new vehicle and got a thorough review of two existing policies. Very good."
We responded:
"Hey Glenn, Thanks for the awesome review! I'm glad you had a good experience adding insurance for your new auto and reviewing your existing policies. If you need anything else, feel free to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Brittany Wilson

June 10, 2025

5  out of  5
rating by Brittany Wilson
"Taylor was so helpful and always followed up quickly. Highly recommend."
We responded:
"Thank you, Brittany! I'm happy to hear that Taylor was able to assist you so effectively. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Brittany Wilson

Brittany Wilson

June 10, 2025

5  out of  5
rating by Brittany Wilson
"Taylor was so helpful and always followed up quickly. Highly recommend."
We responded:
"Thank you, Brittany! I'm happy to hear that Taylor was able to assist you so effectively. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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cion hondrade

June 9, 2025

5  out of  5
rating by cion hondrade
"Miss Blanca S is awesome. She was able to help me get a new homeowners coverage @ a reasonable price @ a timely manner"
We responded:
"Thank you, Cion, for the 5-star rating. I'm happy you had a positive experience with our office. If you need any further assistance, we're here to help. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Profile photo of Ann-Isabel Dumornay

Ann-Isabel Dumornay

June 8, 2025

5  out of  5
rating by Ann-Isabel Dumornay
"I recently requested enacted a change from a previous agency to Joeanne's team and I am so glad I did. Everyone at the office is so kind, patient, and informative. I had the pleasure of speaking and working with KC Bird and she thoroughly walked me through my policy and made recommendations for possible changes. I am grateful to be working with such a great team."
We responded:
"Thank you for your review, Ann-Isabel! I'm happy to hear that you had a positive experience with our team. KC Bird and the rest of the office are dedicated to providing kind and informative service. We're grateful to have you with us and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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rina rosales

June 3, 2025

5  out of  5
rating by rina rosales
"Taylor has been amazing! I inquired with their office the end of last year in preparation for a move from out of state. With a million things on my plate, Taylor has thankfully followed up multiple times and has been very patient with me. Their competitive pricing and her quick turnaround won my business. I totally recommend their office."
We responded:
"Thank you, Rina! I'm so happy to hear about your positive experience with Taylor. Her dedication and patience truly make a difference, and I'm glad she could assist you during your move. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Shirley Cavins

June 3, 2025

5  out of  5
rating by Shirley Cavins
"Ryan was very helpful. Answered question and any concerns I ma yhave had. Very professional in representing State Farm.. Thank you, Shirley Cavins"
We responded:
"Thank you for your review, Shirley! I'm happy to hear that Ryan was able to assist you effectively and professionally. We appreciate your kind words and are here to help with any future questions or needs. Thanks for choosing us!"