State Farm® Insurance Agent Joanne Dauphin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Demi Barber
August 29, 2024
5
out of
5
rating by Demi Barber
"I had an outstanding experience working with Mat. He truly went above and beyond to make the process easy and worry-free. His kindness, quick responses, and genuine care made all the difference. I’m so grateful to have had him. on my side and would highly recommend Mat to anyone in need of top-notch service!"
We responded:
"Thank you, Demi, for sharing your experience. I'm glad to hear that Mat made the process easy and worry-free for you. His kindness and quick responses are truly appreciated. If you need any further assistance, our office is here to help. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
josh pratt
August 28, 2024
5
out of
5
rating by josh pratt
"Parker was very informative and helped set clear expectations with what my Fiancé and I are wishing to accomplish."
We responded:
"Josh, thank you for your positive review. I'm glad Parker was able to provide clear information and set expectations for you and your fiancé. If you have any further questions or need assistance, our office is here to help. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Angela Cheli
August 26, 2024
5
out of
5
rating by Angela Cheli
"Parker is. Very helpful."
We responded:
"Angela, thank you for your review. I'm glad Parker was able to assist you effectively. If you need any further help, feel free to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Laurel Thompson
August 23, 2024
5
out of
5
rating by Laurel Thompson
"Blanca has been very friendly and helpful for me. As someone who has only recently started dealing with insurance on my own, she explained everything i needed to know well, as well as kept me updated on any changes or possible discounts I could qualify for."
We responded:
"Laurel, thank you for your kind review. I'm glad to hear that Blanca has been friendly and helpful in explaining everything you needed to know about insurance. It's wonderful that she kept you updated on changes and potential discounts. We're always here to assist with any future needs or questions you may have. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Michelle Callahan
August 23, 2024
5
out of
5
rating by Michelle Callahan
"We went in to make some changes to our policy and add renters insurance and the staff was great. Made us feel comfortable, shared some laughs and offered us refreshments. Very nice place and again the staff was great. Mat was one of the staff members to help and he did a great job getting us quotes right away for renters insurance. Definitely a great team"
We responded:
"Michelle, thank you for your wonderful review! I'm glad to hear that you felt comfortable and enjoyed your visit. It's great that Mat was able to assist you promptly with your renters insurance quotes. Our team always strives to provide a welcoming environment. If you have any further questions or need assistance, feel free to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Greg Gries
August 21, 2024
5
out of
5
rating by Greg Gries
"WeI recently moved from Delaware to Florida. We were looking for auto insurance, and the State Farm agent in Pinellas Park was recommended. Mat Cournoyer reached out to us. We received a great rate, lots of advice on Florida insurance, and rapid response to converting us. Mat was extremely professional and even friendlier. He is highly recommended. Updated 8/20/2024 Mat has helped again. We now have renters’ insurance with State Farm. Excellent policy at a most competitive rate. And we are now benefitting from multi policy discounts. Nicely done Mat."
We responded:
"Thank you, Greg! We're glad to hear that Mat provided you with excellent service and guidance during your transition from Delaware to Florida. If you have any more questions or insurance needs in the future, don't hesitate to reach out. Safe travels and enjoy your time in Florida!"
April Mahoney
August 20, 2024
5
out of
5
rating by April Mahoney
"I had an amazing experience with Mat. He provided great quotes and was very patient with me. We got the auto policy written the way I wanted it and am very happy! Thank you Mat Cournoyer for your help. I would highly recommend him to assist you with your insurance needs! April"
We responded:
"Thank you, April, for sharing your positive experience with Mat. I'm glad he could provide you with great quotes and the patience you needed. It's wonderful to know you're happy with your auto policy. We appreciate your recommendation and are here for any future insurance needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Cindy L
August 19, 2024
5
out of
5
rating by Cindy L
"I have recently reached out to my local State Farm office (Joanne Dauphin - Pinellas Park office) a couple of times to modify my coverage and add my new vehicle. I had the pleasure of speaking with Matt on one occasion and Parker on another. I have to say they are both very professional, informative, and pleasant people to deal with. They did not rush me during our calls and made sure that I felt comfortable and had all of the information that I needed before the call was ended. I have nothing but great things to say about both of them and actually the office as a whole."
We responded:
"Cindy, thank you for your wonderful review! I'm glad to hear that Matt and Parker provided you with professional and informative service. It's great to know you felt comfortable and well-informed during your calls. We appreciate your kind words about our office and look forward to assisting you with any future needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Glenn Miller
August 16, 2024
5
out of
5
rating by Glenn Miller
"Added insurance for new vehicle and got a thorough review of two existing policies. Very good."
We responded:
"Hey Glenn, Thanks for the awesome review! I'm glad you had a good experience adding insurance for your new auto and reviewing your existing policies. If you need anything else, feel free to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Rebecca Parsells (Becky)
August 16, 2024
5
out of
5
rating by Rebecca Parsells (Becky)
"Joanne and Matt and everyone else were so friendly and helpful I would send anyone I can to do business with them. Matt went above and beyond to make sure I understood and was happy with my coverage on my car insurance. Thank you so much."
We responded:
"Hey Rebecca, Thanks so much for the awesome review! I'm really glad you found our team friendly and helpful. We appreciate your support and any referrals you send our way. If you ever need anything, we're here for you! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Nicole Stepp
August 14, 2024
5
out of
5
rating by Nicole Stepp
"Blanca Sanchez was delightful to talk with. She explained everything clearly and patiently answered all my questions. Plus, she helped me find significant savings."
We responded:
"Nicole, thank you! We appreciate you taking the time to leave a shout out for Taylor B. Please don't hesitate to reach out if you need anything."
Emily Brown
August 13, 2024
5
out of
5
rating by Emily Brown
"Matt has been wonderful and super helpful with getting me set up on my own account. He’s very transparent and communication is great whenever changes come up."
We responded:
"Hey Emily, Thanks a lot for your awesome review! I'm glad Matt could help you set up your account and keep everything transparent. Communication is key, and it's great to know Matt is doing a fantastic job. If you need anything else, we're here for you! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Z M
August 13, 2024
5
out of
5
rating by Z M
"I cannot say enough about how much I love Joanne Dauphin State Farm’s company and all of their excellent employees. Parker spent an hour on the phone with me to evaluate our car insurance policy to see if we needed to add or remove coverage we didn’t need. He initiated the phone appointment because he wanted to be sure we had good coverage and that we understood the policy we have. His excellent customer service helped us to make adjustments, so we can save money on our car insurance with State Farm. This level of service for our car and homeowners insurance is not something we have experienced with other insurance providers. Parker and their other exemplary representatives, Ryan, are just a phone call away. We all can benefit from having the best insurance coverage at the best price. You can’t go wrong with this insurance agent and her experienced professional team. Try them!!!"
We responded:
"Thanks so much for your glowing praise! I'm really glad Parker could help you evaluate your car insurance policy and make those adjustments. It's great to know that his customer service made a difference for you. Ryan and the rest of our team are always here to assist with any of your insurance needs. We appreciate your trust in us and look forward to continuing to provide you with the best coverage. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
George Yanulis
August 9, 2024
5
out of
5
rating by George Yanulis
"Mat was great!"
We responded:
"Hey George, Thanks for the awesome review! I'm glad Mat could help you out! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Irene Vega
August 9, 2024
5
out of
5
rating by Irene Vega
"Mat was amazing and really Helpful person for my First time car insurance!!! Give him the recognition he deserves!!"
We responded:
"Hey Irene, Thanks for the awesome review! I'm so glad Mat could help you with your first car insurance! I'll definitely make sure he gets the recognition he deserves. If you need anything else, we're here for you! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
jessie kim
August 7, 2024
5
out of
5
rating by jessie kim
"Best team I ever seen Quick reply and 100% satisfaction indeed I am going to introduce her to all my friends"
We responded:
"Hey Jessie, Thanks a bunch for the awesome review! I'm so glad you had a great experience with our team. We really appreciate you recommending us to your friends! If you ever need anything, we're here for you. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Kristen Bond
August 6, 2024
5
out of
5
rating by Kristen Bond
"Thanks Mat! Great experience! Easy process!"
We responded:
"Hey Kristen! Thanks for the awesome review! We're glad Mat made the process easy for you! If you need anything else, we're here to help! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
CJ
August 3, 2024
5
out of
5
rating by CJ
"Matt was extremely helpful in updating my policy. Thanks!."
We responded:
"Thanks CJ we truly appreciate ya!"
Kylie Cox
July 31, 2024
5
out of
5
rating by Kylie Cox
"Taylor Lee took great care of me and took his time to explain everything to me in a way that i would understand it all! Great service!"
We responded:
"Hey Kylie! Thanks a bunch for your awesome review! I'm so glad Taylor took great care of you and explained everything clearly. We always aim to provide top-notch service! If you ever need anything else, feel free to reach out! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Crystal Gurnsey
July 26, 2024
5
out of
5
rating by Crystal Gurnsey
"Parker at the office of Joanne Dauphin with State Farm is best of the best!"
We responded:
"Hey Crystal! Thanks a bunch for the awesome review! We're so happy to hear that Parker provided you with top-notch service. If you ever need anything else, we're here for you! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Elliot Sailes
July 26, 2024
5
out of
5
rating by Elliot Sailes
"Recently had some jewelry insured with State Farm. Ryan S notified me of the policy and Mat did a great job closing the deal. Would use their services again."
We responded:
"Elliot thank you so much for your kind words! We are glad to hear that you were so impressed with the service you received Ryan and Taylor. Our office is committed to providing our customers with the best possible experience, and we are thrilled to hear that we were able to resolve your issues so quickly and efficiently. Thank you for trusting our State Farm office with your insurance needs!"
Christopher Schott
July 24, 2024
5
out of
5
rating by Christopher Schott
"Taylor Lee is an impressive guy. He was well prepared, knowledgeable, and really professional. I am glad I transferred my business here. Thank you, Taylor!"
We responded:
"Hey Christopher, thanks for the awesome review! We're really glad to hear that Taylor made such a positive impression. We're happy you chose to transfer your business to us. If you need anything else, we're here to help! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Patty Alves
July 23, 2024
5
out of
5
rating by Patty Alves
"I am a new client at Joanne Dauphin’s State Farm agency in Pinellas Park. I met with Mat Cournoyer. From the moment I spoke with him on the telephone and throughout our first meeting he was articulate, responsive, and skilled at reviewing our policies. He guided me through making choices and changes that are suited to my families’ needs. Thank you, Mat! I appreciate you and look forward to your continued support and guidance!"
We responded:
"Hi Patty, Thank you so much for your wonderful review! I'm so happy to hear that Mat was able to assist you effectively and guide you through your policy choices. We truly appreciate your kind words and look forward to continuing to support you and your family! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Lilly Camp
July 19, 2024
5
out of
5
rating by Lilly Camp
"Mat was super helpful and helped me get my boyfriend’s insurance set up very quickly! He’s the best (:"
We responded:
"Your praise for Taylor's customer service is greatly appreciated, Lilly! Our team is pleased to hear that Taylor was able to provide a great insurance experience for you, and help you get set up with us very quickly. We value you and the chance to help with your insurance needs. - Joanne Dauphin - State Farm Insurance Agent"
Kayla Cottrell
July 17, 2024
5
out of
5
rating by Kayla Cottrell
"Mat was amazing. This is my first time getting insurance and he made the process seamless for me and my parents to understand. He was so helpful we always talk about how great he was! Shoutout to Mat!!!"
We responded:
"Hi Kayla! Thank you so much for your fantastic review! We're ecstatic that Mat made your first insurance experience seamless and easy to understand for you and your parents! We truly appreciate your kind words and will definitely give Mat a big shoutout for his amazing work! If you have any future questions or need further assistance, feel free to reach out to our office anytime! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"